Association Headquarters

Association Administrative Services

As the administrative hub, each of our association clients is served by an experienced team dedicated to meeting your organization’s specific management and operational needs. Our headquarters support and capabilities range from member-central services and financial oversight to database management, member renewals, dues and event registration. CMA serves as your physical and administrative headquarters for professional day-to-day organizational coordination and execution of all administrative and membership management needs. CMA manages databases, mailings, dues renewal, event registrations, member surveys and requests for information while providing back-office solutions and on-site support for events. Our web-based membership management software is custom-designed for associations. The software integrates our association clients’ data, business processes and member services so that we can seamlessly engage your members and increase non-dues revenue. Communication and accountability are two of our top priorities in delivering top-notch centralized headquarters for your association. We understand we are accountable to the Board for implementing the annual objectives of executive leadership and delivering results and ROI. At headquarters, we have distinct expectations to ensure the highest level of performance and accountability. Clear, consistent and transparent communication with the Board and committees is essential to CMA’s productivity.

  • Full-service headquarters capabilities and technologies
  • Administrative services
  • Coordination of Board meetings and minutes
  • Member/dues processing, billing and database management
  • Robust membership management software
  • Credit card acceptance accounts
  • Archival & inventory storage
  • Inquiry management via telephone and email

Ensure an accountable and transparent administrative hub for your operations today.