A satisfied client is our best endorsement!

Michael Swiecicki, long-standing ICMA member and former Board President

“The impact of CMA’s support in event planning, program development and financial management has been huge because it really allows us to focus on our goals and strategic planning.

It’s funny, when CMA got involved the Board thought we’d have less work. It turned out we actually have more work, but it’s different work and it’s the right work for an association Board and its Committees. It’s the leadership work we couldn’t do before because we were so focused on administrative details.

All of these improvements have made a huge difference in terms of raising awareness of NAACO’s value to our member institutions. We’re just a far more professional association projecting more of a leadership stature to members, non-members and potential sponsors. I truly think in the next few years we’re going to see an even bigger difference.”

Linda Bekerian, NAACO 2013-2014 Board President and Associate Director of Academic Ceremonies at Northeastern University in Boston, MA

“One of the first aspects of my role with CMA was overhauling the old NAACO website. The new look and expanded content of the website, particularly the Members Only section and the social communities, have given us more member benefits. I think that’s one of the reasons for the increase in membership. People are seeing and finding greater value. It’s the same with upgrading the design, content and frequency of NAACO’s e-newsletters and the launch of The Mace print newsletter for institutional administrators. Before, there wasn’t much communication with members. Working as a team with CMA has done so much to improve NAACO!”

Lisa Walker, NAACO Director at Large for Communications and Director of Commencement and Marketing Manager at the University of Washington-Bothell

“I just wanted to pass on a quick note of appreciation for the great work and assistance I received from the CMA team on this event. I have never been the Chairperson of such an event before and it was made so much easier with all of the preparation and assistance provided. The recruiting and vetting of speakers, all of the logistics of the venue, the preparation of the “script” were all first rate! All this effort created a dynamic event that I think is just the start of a great new membership opportunity for ICMA. I really enjoyed working with all of you on this! You have built a really great organization and I’m proud to be just a small part of it!”

Dave Tushie, ICMA Standards Representative and President of Magellan Consulting

“The CMA team is terrific. We are blessed to have your talent and devotion to our mission. I am more buoyed about the future of our association today than I have been in some years. We have turned the ship into the wind which will allow our members to take off.”

Bob Desautels, Past President, Event Service Professionals Association

“I want to thank [the CMA staff] on their ability to lead this [rebranding] process from ‘behind.’ To have a management company who understands the role of facilitating is a great asset to have as we move forward. [You] have been a great asset to us by keeping us focused on the task at hand, while still allowing us to make the key decisions that affect our organization.”

Past President, Event Service Professionals Association

“Great to be working with professionals who instill confidence in people just by being associated with such a high level of competency. To me, this is an art that not too many management companies/consultants embrace today—the ability to empower organizations by administering a daily dose of confidence in that organization’s leadership is a sure path to success. As a board member for an organization in the midst of an ‘extreme make-over’, I can attest that in terms of the association management world, we have found our very own Ty Pennington and Crew-time to move that bus and reveal, thanks to CMA!“

Laurie Okun, Active-Member Director, Convention Sales Professional International

“CMA has taken a leadership role in turning Card Manufacturing magazine into the award-winning global industry magazine it is today. Their positioning of the magazine has strengthened our recruiting efforts and visibility at other industry shows and events and raised the value proposition of membership.”

Merrill Martin, Past President for the International Card Manufacturers Association (ICMA)

“You guys are nothing less than great! The entertainment this year at the Elan Awards was an all-time high for me. The CMA staff is always professional, friendly, and helpful beyond belief.”

Bill Crawford, ICMA member

“I’m happy to recommend CMA’s services whenever I can. Jeff and his team have always provided great direction and quality marketing programs to us over the years – they continue to surpass my expectations every time.”

Michael Swiecicki, president of CheckPoint Card Technology, past president International Card Manufacturers Association

“I just returned from yet another spectacular [client] meeting. [Our Association Manager] and her team keep getting better every year and so does the meeting. Just so you know, it is not just me saying this. I heard many people complimenting CMA on what a fantastic job they do in executing this meeting. Just wanted you to know how great it went, thanks to your exemplary team!”

Janice Telstar, CMP Assistant Director of Convention Services, Philadelphia Convention & Visitors Bureau